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Reports › Agent Comparison Scorecard
Agent Comparison Scorecard
All Call Centers All Campaigns All Agents live data
Generated —
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⚑
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Total dispositions logged
live aggregate
Orders
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Non-orders
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👤
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Agents with logged calls
of all agents
Top agent calls
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Avg calls / agent
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⚠ Live (low volume) — the scorecard below aggregates real dispositions by agent. Figures shown are honest live counts; cells read mostly zero until call outcomes accumulate.
Showing all columns · Toggle columns below — Calls, Orders, Non-orders, Outcome mix
Agent Comparison — agents
live · sorted by calls
Rank Agent Calls Orders Non-orders Callbacks Top Outcome
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Outcomes Breakdown

Order vs Non-Order · live result-code aggregation
Order Outcomes — orders total
Result code Count Share of orders Share of all
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Non-Order Outcomes — non-orders
Result code Count Share of non-orders Share of all
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MOCKUP · Report · Agents (Agent Comparison Scorecard) · URL <tenant>.fanline.jp/reports/agents · spec: report-view.DESIGN.md · NEW page — the deliverable sold to tenant clients